McKesson ideaShare

This article was sponsored by McKesson

In a shifting environment, pharmacy success is no longer just about scale but about earning patient trust through consistency and effectively managing affordability.

Independent community pharmacies are being asked to do more than ever. Once viewed primarily as points of dispensing, they are increasingly serving as vital points of care in their communities that support a variety of patient needs, from medication management and chronic disease services to preventive care.

Pharmacy reimbursement stability is built on transparency, financial visibility, and an understanding of upcoming industry shifts.

Independent pharmacies play a vital role in their communities, delivering personalized, accessible care that patients rely on every day. As the role of independent pharmacies continues to expand, so do the complexities of running a financially healthy and sustainable pharmacy business. In today’s environment, a pharmacy’s ability to deliver great patient care is closely tied to its financial foundation.

Community pharmacies have become one of the most accessible points of care for patients, especially in rural and underserved communities.

In its inaugural year, McKesson Amplify has funded state pharmacy associations in all 50 states by empowering pharmacists and pharmacy teams with resources, advocacy, and training support

Health Mart leads with innovative patient care, ranking #1 in Customer Satisfaction with Chain Drug Store Pharmacies in the J.D. Power 2025 U.S. Pharmacy Study℠.

Kristen Jones, PharmD, discusses leadership strategies in pharmacy management that prioritize emotional intelligence and communication for enhanced team performance and patient care.

Pharmacy professionals evolve into strategic leaders, mastering emotional intelligence and management skills to navigate complex workplace dynamics and enhance patient care.

Kristen Jones, PharmD, discusses challenging traditional workplace paradigms by emphasizing the human element in pharmaceutical operations.

Kristen Jones, PharmD, discusses pharmacists as leaders at McKesson ideaShare 2025.

Brooklyn Morgan, PharmD, discusses the transformation of pharmacy practice from a regulatory model to a more flexible approach.

Thomas Sherrer, PharmD, emphasizes teamwork and technology in inventory management to enhance patient safety and reduce medication errors.

Thomas Sherrer, PharmD, advocates for a team-driven, tech-enhanced approach to pharmacy inventory management, boosting patient care and operational efficiency.

Brooklyn Morgan, PharmD, director of state policy at the National Alliance of State Pharmacy Associations, emphasizes the importance of making the pharmacist's voice heard.

Congressman Buddy Carter (R-GA) champions the PBM Reform Act of 2025, aiming to enhance drug price transparency and empower pharmacists in healthcare delivery.

Pharmacists left the conference with fresh ideas, renewed confidence, and a strong sense that they're not in this alone.

Thomas Sherrer, PharmD, co-owner of Poole's Pharmacy, describes implementing multiple tracking methods to stay ahead of drug shortages.

Crystal Lennartz, president of Health Mart & Health Mart Atlas at McKesson, discusses challenges that independent pharmacies are facing in today's health care landscape.

Jeanine Singer, senior vice president of national and key accounts at McKesson, discusses the company's approach to empowering pharmacists and strengthening the community pharmacy ecosystem.

Through platforms like Health Mart Atlas, the company is providing pharmacies with tools to better understand their financial landscape.

Thomas Sherrer, PharmD, emphasizes the importance of a team-based approach to inventory control.

Buddy Carter, PBM, US Representative (R-GA), emphasizes the critical role of pharmacists, particularly during the COVID-19 pandemic, and advocates for provider status recognition.

Independent pharmacists must not only prioritize patient care, but also financial stewardship, to maintain a confident business outlook amid industry headwinds.

Pharmacists can transform from only being prescription dispensers to health care hubs that offer comprehensive patient care and generate innovative revenue streams.

Pharmacies are on the front lines of healthcare delivery, making it essential to empower pharmacy teams with the tools necessary to help manage their operations.

The key theme, regardless of strategy, is being an engaging member of the community and stepping outside of the counter.

Investing strategically in your pharmacy’s front end can enhance the customer experience and build lasting relationships

This year’s conference is taking place from July 10 to 13 in Nashville, Tennessee.