Health Mart is ranked #1 in customer satisfaction among chain drug store pharmacies

For over forty years, Health Mart pharmacies have served as trusted health partners in communities across the United States. Each store is locally owned and many locations also offer healthcare services such as immunizations, chronic condition management, wellness counseling, and test and treat for common illnesses.

Because of the exceptional care from more than 4,300 Health Mart pharmacies, the chain has been ranked #1 in Customer Satisfaction with Chain Drug Store Pharmacies in the J.D. Power 2025 U.S. Pharmacy Study^SM. Health Mart pharmacies continue to be reliable partners in health, delivering expert advice, dependable service, and a sincere commitment to the well-being of every patient they serve.

Health Mart in rural northwest Nebraska provides top care for its community

A shining example is Dave’s Pharmacy in Alliance, Nebraska, recognized as the 2025 Health Mart Pharmacy of the Year. Under the ownership of Dave Randolph, RPh, Dave’s Pharmacy stands out for its commitment to clinical excellence and patient-first care.

Dave’s Pharmacy exemplifies the personalized service that is a hallmark of Health Mart pharmacies nationwide, contributing to the J.D. Power ranking.

“It really was quite an honor.” Dave shared after his recent Pharmacy of the Year recognition. “For my staff, it shows them that what they’re doing every day has meaning outside of just our patients.”

Founded in 2014 and part of the Health Mart franchise since 2020, Dave’s Pharmacy has become a health and wellness hub for its community. In rural Nebraska, where immediate access to healthcare can be scarce, Dave’s dedication has a significant impact.

This Health Mart pharmacy offers a robust range of clinical services: point-of-care testing, immunizations, personalized consultations, remote patient monitoring and even wound care through a nurse-partnership. These services help ensure that patients receive proactive, individualized care. Dave and his team regularly help patients—whether it’s administering a rapid strep test, monitoring diabetes for under-insured truck drivers, collaborating with local providers for remote patient monitoring or recommending supplements for healthy living.

Together, Health Mart pharmacies remain steadfast in their mission to nurture healthier communities—one patient, one conversation, and one act of caring at a time.

Source: For J.D. Power 2025 award information, visit jdpower.com/awards