Business Strategies

Filling prescriptions is no longer a sufficient source of revenue for community pharmacy.

NCPA, NACDS, and APhA have joined the Healthcare Distribution Alliance in calling for a delay in the implementation of DSCSA.

Customers expect high-quality customer service. Technology can help pharmacists meet those expectations.

Welcome back to RPHCast! This week, our hosts dive into the profitability of A1C testing, and how quick and easy these tests can help maximize your pharmacy's capabilities.

The frequency of drug manufacturer coupon utilization is associated with more market competition—but not patients’ out-of-pocket costs.

Writing op-eds, speaking at community centers, and participating in local 5K events are just a few ways to generate buzz about your pharmacy–for free.

The National Community Pharmacists Association now has plenty of allies in its fight with the pharmacy benefit managers.

Marketing costs money, so be sure to spend wisely.

Research shows that patient experiences and sometimes outcomes are improved when they are treated by health care professions from similar communities.

Sometimes, paid advertising isn’t the best way to get the word out.

Pharmacists can reach the members of their community through creative use of social media platforms such as Instagram and TikTok.

Help your independent pharmacy stand out in a world of retail chains.

Community pharmacists can provide crucial services that meet patients where they are: at home.

It’s not possible to phone it in to your job in community pharmacy.

Pharmacists can play an important role in patients’ wellness journeys.

Pharmacists can make simple changes that add up to big environmental impacts.

Drug Topics® talks to Trent Theide, president of PASS National, on tackling PBM audits.

The Flip the Pharmacy program provides tools to pharmacy technicians and non-pharmacy support staff Mitchell’s Drug Stores to help provide patient care.

Flip the Pharmacy helped this Jonesboro, Arkansas, pharmacy go from a traditional dispensing one to a pharmacy offering robust clinical services.

Quality documentation ensures that pharmacies get paid for clinical services and offers a way to engage with patients.

OTC hearing aids will soon be available, but this access also comes with questions about counseling and ensuring safety.

It’s more important than ever to keep your team motivated and incentivized.