Business Strategies

What are pharmacies capable of, and how do we work to reach those possibilities?

Filling prescriptions is no longer a sufficient source of revenue for community pharmacy.

NCPA, NACDS, and APhA have joined the Healthcare Distribution Alliance in calling for a delay in the implementation of DSCSA.

Customers expect high-quality customer service. Technology can help pharmacists meet those expectations.

The frequency of drug manufacturer coupon utilization is associated with more market competition—but not patients’ out-of-pocket costs.

Writing op-eds, speaking at community centers, and participating in local 5K events are just a few ways to generate buzz about your pharmacy–for free.

The National Community Pharmacists Association now has plenty of allies in its fight with the pharmacy benefit managers.

Marketing costs money, so be sure to spend wisely.

Research shows that patient experiences and sometimes outcomes are improved when they are treated by health care professions from similar communities.

Sometimes, paid advertising isn’t the best way to get the word out.

Pharmacists can reach the members of their community through creative use of social media platforms such as Instagram and TikTok.

Help your independent pharmacy stand out in a world of retail chains.

Community pharmacists can provide crucial services that meet patients where they are: at home.

It’s not possible to phone it in to your job in community pharmacy.

Pharmacists can play an important role in patients’ wellness journeys.

Pharmacists can make simple changes that add up to big environmental impacts.

The Flip the Pharmacy program provides tools to pharmacy technicians and non-pharmacy support staff Mitchell’s Drug Stores to help provide patient care.

Flip the Pharmacy helped this Jonesboro, Arkansas, pharmacy go from a traditional dispensing one to a pharmacy offering robust clinical services.

Quality documentation ensures that pharmacies get paid for clinical services and offers a way to engage with patients.

OTC hearing aids will soon be available, but this access also comes with questions about counseling and ensuring safety.

It’s more important than ever to keep your team motivated and incentivized.

Take in these top tips for pharmacy front-end management.

The future of independent pharmacy requires the combination of what makes independent pharmacy special and the digital landscape found elsewhere in retail.

Before the pandemic, telepharmacy and telehealth were nice ideas. Today, they’re crucial to delivering personalized care with limited in-person contact.

Tapping into nostalgia is one way to guide front-end stock choices.

From Purple Cows to bounce-back coupons, there are numerous marketing strategies available to entice new patients into your business.

Medications that switch from prescription-only to OTC can be stocked in the pharmacy’s front end.