New Eisai digest gives insights into seniors' opinions about pharmacy

April 9, 2008

Eisai has produced a report on how seniors feel about their pharmacy, drug plan, and related subjects.

Six out of 10 seniors are more likely to use a local pharmacy than a mail-order pharmacy if the costs are the same. However, as pharmacy customers age, they are less likely to prefer receiving their medications from their corner drugstore. Seniors who are the most dissatisfied with their drug plans have programs that require a fixed-percent copay. Fixed-dollar copays are more appealing to seniors. These are some findings from the 2008 Eisai Senior Health Digest, which will be given out at the Academy of Managed Care Pharmacy annual meeting in San Francisco later this month. The digest is based on a questionnaire survey of more than 33,500 respondents. It covered 300 subjects from seniors' perceptions of their pharmacy to health insurance, pharmacy benefit, Medicare Part D plan, and medical treatments. It found that elderly patients who were offered the opportunity to speak to a pharmacist were more satisfied than those who did not receive such an offer.

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