Kroger insists on access to Plan B in all stores

March 19, 2007

Following a Georgia woman's complaint that she was denied access to Plan B in a Kroger pharmacy located in Rome, Ga., the company is pledging the product will be carried in all its stores and that customers will not be denied service.

Following a Georgia woman's complaint that she was denied access to Plan B in a Kroger pharmacy located in Rome, Ga., the company is pledging the product will be carried in all its stores and that customers will not be denied service. The 42-year-old woman claimed that a Kroger pharmacist refused to order the OTC medication in December. In response to the controversy, Kroger issued a written statement. "Our role as a retail pharmacy operator is to furnish medication using applicable professional standards in accordance with a doctor's prescription or as requested by a customer," the company stated. "If, for whatever reason, an individual pharmacist objects to furnishing this or any other medication, our policy is to find a way to accommodate the customer.

 

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