Drug Topics Journal, Drug Topics May 2019, Volume 163, Issue 5
Brian McCullough, PharmD, BCPS, of Husson University notes some common mistakes pharmacists make with patient privacy and offers some ways to fix them.
Brian McCullough, PharmD, BCPS, of Husson University notes some common mistakes pharmacists make with patient privacy and offers some ways to fix them.
Loudly speaking of a patient using their full name in a public setting.
Instead, refer to patients with their initials or other identifiers when around people not on the treatment team.
Asking patients about their medical condition in a public setting.
Do not approach someone in public about their health concerns if you are their prescriber or pharmacist. If they bring up the topic, you may discuss it, but do not bring it up yourself.
Discussing sensitive medical information to or about a patient loudly in public.
Be aware of who is around you when discussing medical information in a healthcare setting, including while on the phone.
Unauthorized viewing of a patient’s medical record.
Do not enter a patient’s medical record unless you are providing care to the patient. This includes family, friends, and celebrities.
Allowing database information to be stolen.
Use complex passwords, and never give them out. Also, ensure your facility has proper HIPAA compliant technology, firewalls, etc.
Telling family members sensitive health information.
Make sure a family member is authorized to receive health information before providing it to them. A notarized power of attorney is a good way to ensure they are authorized.
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