Bruce Kneeland: So that reminds me of this business motif or anecdotal thing I’ve heard about: Being a good pharmacist is not the same as being a good pharmacy owner. So you would say there’s thing above and beyond pharmacy school that you’re going to need help with.
Theresa Dickinson, RPh: Absolutely. When I went to pharmacy school there was no pharmacy owner—Well, I didn’t even think I was going to own my own pharmacy, so I didn’t even attempt to learn any extra. So yeah, there’s extra stuff that you don’t learn in pharmacy school that you absolutely need to keep educating yourself on.
Bruce Kneeland: Well you have a beautiful pharmacy here. I’ve been absolutely overwhelmed by the politeness of your staff, you’ve got a good team. And thank you so much for spending time with us for this little video presentation.
Theresa Dickinson, RPh: You’re welcome, Bruce.
Q&A: Retail, Independent Pharmacies Continue to Call for Improved Reimbursement Practices
June 30th 2025Rick Gates, chief pharmacy officer at Walgreens and chairman of the National Association of Chain Drug Stores, discussed the current status of retail pharmacies and the way they are reimbursed.