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CMS has introduced a new tool for comparing Medicare Part D drug plans, but critics contend that it is still a confusing process
CMS has introduced a new critics contend that even with the new tool, the process of selecting plans is extremely complex and difficult and that most seniors do not have the technological skills to take advantage of the tool. CMS has also refined its rating system for plans, moving from a three-star scale for comparisons to a five-star system. Consumers Union, publisher of Consumer Reports, faulted the ratings for being too lenient, noting that most plans received high ratings.