American Pharmacists Month: Technology Helps Pharmacists Expand Into More Clinical Roles

In an era of technological advancement, pharmacists stand at the precipice of a transformative moment. The traditional role of medication dispensing is giving way to a more dynamic, technology-driven approach that demands continuous learning and adaptation. Don Roosan, PharmD, PhD, associate professor in data sciences at Merrimack College, offers a compelling vision of the profession's future.

Speaking candidly about the challenges and opportunities ahead, Roosan argues that pharmacists must fundamentally reimagine their professional identity or risk becoming obsolete. The landscape of health care is shifting dramatically. Artificial intelligence (AI), telehealth, and advanced clinical technologies are no longer futuristic concepts but immediate realities. Pharmacists, once primarily seen as medication dispensers, are now being called upon to become comprehensive health care partners, blending clinical expertise with technological proficiency.

Roosan traces the profession's evolution from early compounding practices to modern digital health interventions. The key to survival, according to Roosan, lies in embracing change rather than resisting it. This means developing new skills in areas like pharmacogenomics, digital literacy, and AI integration. Critically, he emphasizes that technology isn't about replacement but elevation—using innovative tools to enhance patient care and professional capabilities.

Pharmacists must proactively engage with emerging technologies, continuously learn, and remain patient-centric. Those who approach these changes with curiosity and openness will not just survive but thrive in the new healthcare ecosystem. As the profession stands at this critical juncture, Roosan's insights provide a roadmap for pharmacists navigating the complex intersection of health care and technology.

"Embrace the change, get involved with it, even if it's small," Roosan said. "But you have to do something to embrace the change; otherwise, it's going to be a huge problem."

READ MORE: American Pharmacists Month Resource Center

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