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The Centers for Medicare & Medicaid Services and the Office of the Inspector General of the federal Department of Health and Human Services are going after perpetrators of medical identity theft as part of a broader effort to reform healthcare.

Retail pharmacy managers are discovering that many third-party administrators do not agree that their inventory information approval systems meet compliance requirements set by the Internal Revenue Service for customers' use of flexible spending accounts.

More than 23 million Americans, close to 8 percent of the population, have diabetes. For drugstores, the medical nature of their retail business makes them the outlet of choice for shoppers purchasing diabetes products. Retail pharmacists may choose to maximize patient awareness by placing their diabetes-care display and educational literature near the pharmacy counter.

Nearly a third of all Americans have trouble getting a good night's sleep. Although customers seeking OTC help this year will have to rely on the old stand-by, antihistamines, a few new products are available.

The National Institute for Occupational Safety and Health (NIOSH) may recommend that healthcare workers, including pharmacists and pharmacy technicians, be transferred from positions where they handle hazardous drugs if the workers are trying to conceive, are pregnant, and/or breastfeeding.

In the prescription drug market, discriminatory pricing is common for independent community pharmacies and their patients. This fall, a Federal District Court in New York will consider a critical case: Drug Mart Pharmacy Corp. et a. v. American Home Products Corp. et al. The outcome of the case may determine whether discriminatory pricing techniques are illegal.

More than 60 million Americans experience heartburn at least once a month, and at least 25 million suffer on a daily basis. A Nielson study reported early in 2009 announced that 94 percent of patients are satisfied with their OTC remedies. The study estimated that OTC medications annually save patients an average total of $174 each in office visits and medication costs. Because of fewer patient visits top physicians, the study attributes $757 million in annual savings to the U.S. healthcare system.

Each year, pharmacists who offer special services are recognized by their peers and wholesalers through nominations for Drug Topics' annual Top Independent Pharmacists awards in categories pertaining to service, competition, crisis response, and merchandising/promotion. This year's awards honor pharmacists in Washington State, North Carolina, Illinois, and New York.

Everyone seems to realize that when the lady being a pain in the neck carries a Gucci handbag, she's someone who helps pay the pharmacy's bills. Not so many people seem to realize that this is equally true of the lady carrying the Medicaid card.