Walgreens tops drugstore Web site survey

September 19, 2007

Walgreens web site tops Rite Aid and CVS in an independent survey from Consumer Reports' HealthRating.org

In a side-by-side comparison, Walgreens.com topped Web sites from CVS and Rite Aid. The survey was conducted by HealthRatings.org, a joint project of Consumer Reports and the Health Improvement institute. All sites were rated excellent by a panel of judges for their privacy policies, while only Walgreens.com received a very good grade for ease of use. Judges deemed all three sites poor on disclosure of advertising and sponsorship policies and on policies for correcting wrong, misleading, or outdated information. Judges found the three sites to be useful to consumers in enhancing the experience they might have at a walk-in drugstore, but cautioned they should not be the only source of information. The complete results in 10 different categories are available at