Survey shows pharmacists' loyalty to patients regardless of weather
Despite a challenging 2009-10 winter, the majority of pharmacists across 26 states (79 percent of respondents) that were affected by the snow largely managed to keep standard business hours, according to a new survey.
Despite a challenging 2009-10 winter, the majority of pharmacists across 26 states (79% of respondents) that were affected by the snow largely managed to keep standard business hours, according to a survey conducted by the National Community Pharmacists Association.
A total of 85 community pharmacies were surveyed over a one-week period in February.
Survey findings also showed that:
• Some pharmacies stayed open late or opened early to accommodate customers. Some relied on generators for power. Others expanded phone services in case of emergencies.
• Pharmacies’ home delivery service areas were expanded in 36% of respondents’ cases to address more patients.
• Because of interruptions in mail service, 45% of respondents saw a rise in the number of patients requesting emergency fills.
Newsletter
Pharmacy practice is always changing. Stay ahead of the curve with the Drug Topics newsletter and get the latest drug information, industry trends, and patient care tips.
