In-store clinics draw mixed reactions

August 7, 2006

In-store clinics, which are proliferating in many chains, drew a mixed bag of reactions from respondents who voted in an instant poll posted on Drug Topics' Web site in July. Some 44% of respondents think these retail clinics provide only a limited scope of clinical practice, so they should set up a referral system to doctors or other health facilities for appropriate treatment.

In-store clinics draw mixed reactions

In-store clinics, which are proliferating in many chains, drew a mixed bag of reactions from respondents who voted in an instant poll posted on Drug Topics' Web site in July. Some 44% of respondents think these retail clinics provide only a limited scope of clinical practice, so they should set up a referral system to doctors or other health facilities for appropriate treatment. The next largest response (38%) came from respondents who feel the walk-in clinics are a convenience to patients and increase Rx and OTC sales for the host chain. On the other hand, 8% of respondents feel the clinics put area pharmacies that don't offer this service at a competitive disadvantage. Another 6% said the clinics pose a competitive threat to physician offices. Finally 3% noted that the clinics could conflict with host chains' preexisting health screening and immunization programs. A total of 459 people voted in this survey.

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