Orlando Health offers discharged patients their “Scripts to Go”

October 20, 2011

Orlando Health, a system comprising several medical facilities in Orlando, Fla., recently launched their Scripts to Go program.

Orlando Health, a system comprising several medical facilities in Orlando, Fla., recently launched Scripts to Go, a new patient-service program.

At the health system’s downtown campus, patients are offered bedside delivery of their medications before being released from their hospital stays. That way, patients can start their medications as soon as they arrive home without interruption of care and with no need to stop at the pharmacy.

“Research has indicated that the 2 major reasons for hospital readmissions are lack of medications and lack of follow-up appointments with doctors. Scripts to Go is an initiative to help ensure that patients have the medications needed to stay well and decrease readmission for the same conditions,” said Ben Kelly, RPh, pharmacist and director for Orlando Health downtown outpatient pharmacies.

Scripts to Go helps identify complications such as prior authorization or unexpected co-payments before patients are discharged, Kelly said. “For a pharmacist, it is not uncommon to receive calls from patients once they were home and realized their community pharmacy would have to order their medications, or they discovered prior authorization was needed, or there were other challenges with filling prescriptions,” he said.

In addition to prescription medications, Scripts to Go offers OTC medications, nutritional products, diabetes supplies, rehabilitation products, blood pressure monitors, nebulizers, and ostomy supplies.