Insurers assist wildfire evacuees trying to get their Rxs

October 30, 2007

Insurers help California wildfire evacuees get medicines.

Several insurers announced several ways in which they are helping California wildfire evacuees get their prescriptions. UniCare said that a one-time override for a 20-day supply of medication will be set up so that UniCare policyholders in the affected counties can continue their medication without interruption. This temporary policy will be in place for members living in Los Angeles, Orange, San Bernardino, San Diego, and Santa Barbara counties. Medco advised Southern California members that if they do not have access to necessary medications or if they are unable to receive medication by mail at their usual address or need immediate assistance from a pharmacist, they should call member services at 1-(800) 282-2881.

Meanwhile, CIGNA announced several ways it is helping its members affected by the fires, including expedited handling of prescriptions, expanded access to employee assistance programs, and flexibility in handling claims. Members can call the number on their membership card or the CIGNA information line at 1-(800) CIGNA24. CIGNA's actions will be in effect until Nov. 4 or later if necessary.

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