Commentary|Videos|June 19, 2026

From Short-Staffed to High-Performing: How to Recruit and Upskill Pharmacy Technicians for Advanced Roles

Name: From Short-Staffed to High-Performing: How to Recruit and Upskill Pharmacy Technicians for Advanced Roles
Uploaded: 2026-06-19T18:00:00Z
Duration: 44 min 54 s
Description: From Short-Staffed to High-Performing: How to Recruit and Upskill Pharmacy Technicians for Advanced Roles

Author(s)Brian Nowosielski, Mike Johnston, CPhT-Adv

Mike Johnston, CPhT-Adv, CEO of NPTA, detailed how independent pharmacies can transform their staffing from a chronic shortage into a high-performing engine.

With turnover rates averaging 60%, many pharmacy owners find themselves trapped in a reactive hiring cycle that often leads to desperate, poor-fit hires.