Five Tools to Improve Your Customer Experience

Health care professionals emphasize patient education and reliable information in the evolving vaccine recommendation landscape.

During Viral Hepatitis Awareness Month, Jeff Goad, PharmD, MPH, joined Over the Counter to discuss hepatitis vaccines and the common trends pharmacists in this space should keep in mind.

Cherokee Layson-Wolf, PharmD, BCACP, FAPhA, discusses the impact of shifting guidance on vaccination strategies.

Don Arthur, RPh, discusses what lays ahead in independent pharmacy, from clinical care to success stories.

Of those who do not support vaccines, 79% said a major reason for their opposition is that it should be the parents’ choice about whether to vaccinate their child and 40% cite safety concerns.

ACIP also discusses COVID-19 epidemiology as well as safety and efficacy for the COVID-19 vaccines.