More than 1,300 complaints were received from consumers and others about the 19,000-plus pharmacists practicing in New York in 2005. So reported George Ding, J.D., MPA, a prosecutor with the New York State Education Department, Office of Professional Discipline. As a percentage, this works out to about 7%, a higher figure than that logged by other health professions in the state. For instance, dentists chalked up a 6.7% complaint rate while licensed practical nurses drew only 1.1%. Ding believes pharmacists received more complaints because they interact so closely with the public and because of the nature of their responsibilities. He added that the volume of complaints against pharmacists held steady from 2004 through 2006. The attorney spoke at a legal seminar sponsored by the Arnold & Marie Schwartz College of Pharmacy and Health Sciences in New York recently.
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