Are retail clinics replacing physicians?

April 9, 2007

Consumers who have used retail clinics are open to treatment for a wider range of medical treatments

Twelve percent of retail clinic patients with a primary care physician (PCP) agreed with the statement "retail clinics have mostly or completely replaced my primary care physician for the type of treatments offered at retail clinics," according to a new study by Market Strategies Inc. (MSI). The 2007 MSI Retail Clinics Revolution study also found that consumers who have used retail clinics are open to treatment for a wider range of "non-cold" type medical treatments, such as migraines, high cholesterol, and hypertension. Furthermore, 30% of all consumers believe that retail clinics should compete with PCPs by offering a broader variety of more complex care and diagnostic services.

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