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|Articles|October 11, 2004

Albertsons employs customer service software

Albertsons has selected Initiate Systems' Identity Hub software to cleanse, match, and link the Rx records of pharmacy customers across the supermarket chain's 2,000 locations. Pharmacists can access up-to-the-minute Rx data in real time for drug utiliza-tion reviews regardless of where the script was filled. Initiate's Web site is at www.initiatesystems.com.

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