Abbott recalls FreeStyle InsuLinx glucose meters

May 21, 2013

Abbott recalls some blood glucose meters because of incorrect readings

Due to a recurring error that sometimes prompts FreeStyle InsuLinx Blood Glucose Meters to display false test readings, Abbott Diabetes Care has voluntarily recalled the product.

At certain extremely high glucose levels, the FreeStyle meters store and display incorrect test results that are 1,024 mg/dL below the measured result.  

“Our first priority is to safeguard the health and safety of patients," said Heather Mason, Abbott Diabetes Care’s senior vice president. "We are committed to ensuring that our customers are able to continue to test their blood glucose with confidence, and we initiated this voluntary recall to ensure our products continue to meet the highest standards of quality and safety."

The FreeStyle InsuLinx glucose meters were distributed from April 18, 2012 to April 1, 2013.

Consumers are urged to visit the Abbott website for a free software download that will solve the problem. They can also contact Abbott Diabetes Care Customer Service at 1-866-723-2697 to return their FreeStyle InsuLinx meter at no charge and to receive a new one.

Pharmacists and other healthcare professionals should immediately stop dispensing these products.