
Burnout is not a new phenomenon in healthcare professions. Emotional exhaustion and work-related stress have always impacted doctors, nurses, and other healthcare workers. However, the rate at which burnout is occurring has been increasing steadily over the years, and it was significantly exacerbated by the COVID-19 pandemic. During the pandemic, pharmacists took on a larger role to help their communities, which has now led to new levels of reduced wellbeing and increased job turnover. Drug Topics sat down with Marvin Richardson, Industry Advisory & Board Member of iA, a company that develops software to help patients and pharmacists, to discuss burnout in pharmacy, how the industry can improve, what will happen if it doesn’t, and how iA is working to make the job easier for pharmacists.






























