Pharmacists see '20/20' with singular vision

The vast majority of pharmacists that responded to an on-line poll concluded that the "20/20" television exposé on drug errors had no impact on the way they practice pharmacy. Nearly 500 people participated in the drugtopics.com on-line poll. Eight percent of the respondents explained that as a result of the show, they now explain more clearly why they ask patients for signatures, and another 8% indicated that they have increased supervision of technicians' work. Only 3% responded that they plan to install new technology, increase training, or seek technician accreditation. Nearly a third of respondents noted that they had not seen the program, and an additional 29% felt no changes were necessary since the program was unfairly critical of pharmacies, while 21% responded that their pharmacy already had a good system for preventing medical errors.

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