How Will Emerging AI Impact the Pharmacy Benefit Manager Space?

Artificial intelligence (AI) has risen as the key technology driving society forward through its innovation, touching almost all humans, industries, and populations. With its use increasing in real time across pharmacy, AI’s eventual introduction in the pharmacy benefits space was inevitable. The technology has quickly surpassed an investigational stage and into general use across the daily lives of millions. Experts are beginning to look into AI’s use among pharmacy benefit managers (PBMs) and how that will impact pharmacy operations.