Data backup is your most important insurance policy.
Back up all your data every night to at least two different locations, both physically outside the pharmacy-Tim Tannert, RPh, President, Framework LTC.
Trust your vendor, but verify every update because vendors can make mistakes, too.
Test updates on a computer that is not part of your primary pharmacy operating network before installing on your primary system-Shantanu Bhide, VP of Technology, Framework LTC.
Tweak workflows and automate routine tasks.
Think about simple workflow tweaks, such as automating state and physician reporting of immunizations, medication safety reviews, electronic calendars for medication synchronization and secure two-way texting for better patient engagement and reduced phone call volume-Al Babbington, CEO, PrescribeWellness.
Most breaches are inside your firewall.
Never use or allow shared passwords and review all log-in activity at least monthly. Remove passwords as part of the outboarding process for every employee who leaves the pharmacy for any reason. And review cell phone, email and nonwork-related computer use policies quarterly-Al Babbington.