Amplifying Technicians: Josie Quick, CPhT-Adv, CSPT, BUS

The pharmacy profession is evolving, and pharmacy technicians are stepping into new roles that go far beyond traditional tasks. That’s the driving idea behind Amplifying Technicians, a new podcast dedicated to showcasing the stories, experiences, and expertise of technicians across the country.

In the very first episode, host Taylor Watterson, PharmD, PhD, assistant professor at the University of Illinois Chicago Retzky College of Pharmacy, welcomes Josie Quick, CPhT-Adv, CSPT, BUS, an advanced certified pharmacy technician with more than 20 years of experience in settings ranging from community and long-term care to telepharmacy, nuclear pharmacy, and hospitals.

Today, Josie works as a pharmacy clinical application support analyst at Sanford Health, where she connects the worlds of pharmacy practice and health IT. Her career path reflects the increasing diversity of opportunities available to technicians, from hands-on patient care to technology-driven roles. Throughout the episode, Josie reflects on how pharmacy has changed during her career, what excites her most about the profession today, and where she sees technicians making a lasting impact.

Beyond her professional role, Josie is a passionate advocate for technician advancement. She shares insights from her work with the Northland Association of Pharmacy Technicians and the American Pharmacists Association, stressing the importance of technician voices in shaping the future of pharmacy. She also highlights how employer support, continuing education, and professional networking can empower technicians to thrive in leadership and advocacy roles.

Be sure to tune in each month on Drug Topics for conversations that highlight the impact of pharmacy technicians and the many ways they are advancing the profession. All episodes of Amplifying Technicians will be available in video at DrugTopics.com, with an audio version on Spotify.

Are you ready to elevate your pharmacy practice? Sign up today for our free Drug Topics newsletter and get the latest drug information, industry trends, and patient care tips straight to your inbox.