With over 23 million Americans diagnosed with diabetes, chances are some of them step through the door of your pharmacy every day.
“Every patient who has diabetes needs counseling, whether they’re picking up a brand-new prescription or getting a refill on an existing prescription,” stresses Susan Cornell, PharmD, CDE, associate director of experiential education and associate professor of pharmacy practice at Midwestern University Chicago College of Pharmacy in Downers Grove, IL. For every prescription they dispense, Cornell says, pharmacists should ensure the patient understands what it’s for, how to take it, and how to minimize side effects.
But some patients with diabetes need more in-depth education about their disease and its treatment. In the busy retail environment, how can pharmacists determine who these patients are?
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